Cathie Firlein is a dynamic professional with a record of surpassing objectives, both operational and strategic. With an entrepreneurial spirit, she is what we affectionately call “an HR generalist.” She provides the HR needs of Ludwig Business consultants, with a focus on employee development through mentoring, encouragement, and goal-setting. Over the years, she has supported the Payroll and HR needs not only of LBC, but for our clients—even working as a recruiter. She is highly proficient in employee medical insurance plans and benefits, and is the firm’s go-to person when any question arises in that field.
After attending Pierce Junior College, Cathie amassed over 35 years’ experience in business administration. She was one of the first one hundred employees of Bell Atlantic Mobile (now Verizon Wireless) and opened the first virtual call center for Verizon Wireless. She originated a technology-based environment for cross-functional teams and was a keynote speaker for the regional “World Class Customer Service” seminar in Atlanta, Georgia.
Cathie joined Ludwig Business Consultants in 2014 as our Director of Human Resources. She has lived in New Jersey, Pennsylvania, Georgia, and South Carolina. After a ten-year return to the Philadelphia area, she headed back to South Carolina where she now resides with her husband.